About Madayn​

From Oman’s strategic position in the Middle East, between the global east and west, Madayn’s world-class business cities are laying the foundations for industrial progress, economic prosperity, and future-orientated sustainability. Today, Madayn accommodates over 2,000 businesses catering to the demands of consumers across the Sultanate, and to those in over 130 international markets.

Objectives

Attracting foreign investment

Attract foreign investment into the Sultanate, while localizing national capital.

Stimulating the private sector

Stimulate the private sector to achieve sustainable economic and social development.

Boosting technology advancements

Boost technology advancements while developing employee skill and performance.

Creating job opportunities

Contribute to creating new job opportunities for national cadres.

Encouraging exports

Encourage exports and the establishment of export industries.

Stimulating the economy

Stimulate key economic sectors in Oman, including transport, tourism, banking, and other sectors.

Serving Key Economic Sectors

Renewable Energy

AI & Technology

Services

Real Estate Development

Oman at a Glance

Location & Region

Arabian Peninsula, Middle East

Area

309,500 km2 

Borders

Saudi Arabia / Yemen / UAE

Coastline

3,100km+

Major Ports

Port Sultan Qaboos, Port of Salalah,
Sohar Port, Port of Duqm, Port of Al Suwaiq.

Population 2025:

5.3 MILLION

Median Age: 22 (Omanis)
(56.6% Omani / 43.4% Expatriate)

Currency

Omani Rial / OMR 1 = USD 2.6 (Fixed)

Language

Arabic: Official Language / English: Widely Used

Major Airports

Muscat International Airport, Salalah Airport, Suhar Airport, Duqm Airport

National Priorities: Madayn Vision 2040

Leadership & Economic Management
Economic Diversification & Sustainability
Labor Market & Employment
Private Sector Integration & International Cooperation
Provincial Development & Sustainable Cities
Natural Resources & Environmental Sustainability

Vision, Mission, Values

World-Class sustainable business cities, attractive to investments.

Developing integrated business cities that are responsive to changes and contribute to comprehensive and sustainable economic and social development.

  • Innovation

  • Sustainability

  • Transparency

  • Excellence

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ENGAGEMENT TITLE:

Investor Satisfaction Survey on Madayn’s Electronic and Public Services

ENGAGEMENT SUMMARY:

The survey aims to measure investor satisfaction in Madayn’s industrial cities regarding the quality and efficiency of electronic and public services provided to them, and to identify future improvement opportunities by involving them in the development process.

ENGAGEMENT OBJECTIVES:

1. Measuring investor satisfaction with the quality of electronic and public services provided.
2. Monitoring observations and suggestions that contribute to developing and improving the level of services.
3. Supporting the digital transformation process and enhancing the user experience to achieve efficiency and excellence in service provision.

ENGAGEMENT METHOD:

Electronic survey via the “Estebyan” Platform

ENGAGEMENT DURATION:

May 23 to July 10, 2023 (Closed)