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Day: April 10, 2025

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ENGAGEMENT TITLE:

Investor Satisfaction Survey on Madayn’s Electronic and Public Services

ENGAGEMENT SUMMARY:

The survey aims to measure investor satisfaction in Madayn’s industrial cities regarding the quality and efficiency of electronic and public services provided to them, and to identify future improvement opportunities by involving them in the development process.

ENGAGEMENT OBJECTIVES:

1. Measuring investor satisfaction with the quality of electronic and public services provided.
2. Monitoring observations and suggestions that contribute to developing and improving the level of services.
3. Supporting the digital transformation process and enhancing the user experience to achieve efficiency and excellence in service provision.

ENGAGEMENT METHOD:

Electronic survey via the “Estebyan” Platform

ENGAGEMENT DURATION:

May 23 to July 10, 2023 (Closed)

PDF file of survey analysis results